Privacy Policy I Retrained Minds Hypnotherapy

Privacy Policy

At Retrained Minds Hypnotherapy, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Who We Are

Retrained Minds Hypnotherapy provides hypnotherapy and life coaching services online.
Our website address is: https://www.retrainedmindshypnotherapy.com
Email: [email protected]

2. Information We Collect

We may collect and store:

Name and contact details (e.g., email, phone number, address)
Information shared via consultation forms or questionnaires
Payment details (processed securely via Stripe or PayPal)
Website usage data through cookies and analytics tools

3. How We Use Your Information

We use your information to:

Provide and manage hypnotherapy and coaching sessions
Respond to your enquiries or appointment requests
Send relevant updates or newsletters (only if you opt in)
Improve our website and services

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Consent — when you voluntarily provide information or subscribe to emails
Contract — when necessary to deliver services you have booked
Legitimate Interests — to maintain and improve our business operations
Legal Obligation — when required to comply with law

5. Data Sharing

We do not sell or rent your data.
We may share limited data with trusted service providers (e.g., Kajabi, Stripe, email platforms) for essential business purposes — all of which comply with GDPR.

6. Cookies

This site uses cookies to enhance your experience and analyse traffic. You can manage or disable cookies in your browser settings.

See our Cookie Policy for details.

7. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law.

8. Your Rights

Under the UK GDPR, you have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, email us at [email protected].

9. Security

We take appropriate measures to protect your information from loss, misuse, or unauthorised access.

10. Updates to This Policy

We may update this policy periodically. The latest version will always appear on this page.